Shipping policy

Shipping Policy

At Black Carta, we are committed to delivering stylish fashion products with reliability, transparency, and care. Please review our shipping policy below.

📦 Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or U.S. federal holidays.

During high-demand periods, sales events, or promotional campaigns, processing times may take slightly longer.

🚚 Shipping & Delivery Time (United States)

Standard Shipping: 5–9 business days after dispatch

Express Shipping (if available): 2–4 business days after dispatch

Delivery timelines may vary depending on the destination, shipping carrier, and factors outside our control.

👕 Shipping Charges

Shipping costs are calculated automatically at checkout based on your location and selected shipping method.

From time to time, free shipping offers or promotional discounts may be available and will be clearly mentioned on our website.

📍 Shipping Coverage

Currently, Black Carta ships within the United States only.

We do not ship to:

  • P.O. Boxes

  • APO/FPO military addresses

  • International destinations

🔍 Order Tracking

Once your order is shipped, you will receive an email confirmation with a tracking number.

Tracking information may take 24–48 hours to update in the carrier's system.

❗ Incorrect Address & Failed Deliveries

Customers are responsible for providing accurate shipping details at checkout.

Black Carta is not responsible for lost or delayed shipments caused by incorrect or incomplete addresses.

If a package is returned due to address issues, additional shipping fees may apply for re-delivery.

💳 Payment Gateway Compliance

All orders must be successfully prepaid using approved payment methods at checkout.

Orders flagged by our payment processor for verification or security checks may be delayed or canceled.

⏳ Shipping Delays

Black Carta is not responsible for delays caused by factors outside our control, including:

  • Shipping carrier disruptions

  • Severe weather conditions

  • Natural disasters

  • Government or postal service interruptions

📞 Customer Support

If you have any questions regarding your order or shipment, feel free to contact us.

📧 Email: help@BlackCarta.com
🕒 Response Time: Within 24–48 business hours